My Oracle Support Banner

How To Troubleshoot Hangs on UNIX Systems in Siebel Environments (Doc ID 478027.1)

Last updated on DECEMBER 18, 2019

Applies to:

Siebel CRM - Version 8.1 [21039] and later
Generic UNIX


This troubleshooting steps guide provides you with information about how to determine whether you are encountering a hang and how to investigate to find or narrow down the cause of the hang. If you are unable to resolve the hang, this document provides you with detailed steps on what information is required by Siebel Technical Support.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Symptom or Error Message
 User Interface
 Stats.swe Page
 Diagnostic Steps
 Environment Verification
 Siebel Maintenance Releases, Fix Packs, and Quick Fixes
 Investigating a Reproducible Hang
 Investigating a Non-Reproducible Hang

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.