My Oracle Support Banner

What Is the Retry Strategy for Outbound Communications Requests If There Are SMTP Failures? (Doc ID 478097.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel eCommunications eMail Response - Version 7.0.4 SIS [14068] and later
Siebel Email Response - Version 7.0.4 [14068] and later
Information in this document applies to any platform.
Release(s):V7 (Enterprise)

Database(s):Oracle

App Server OS(s):All Supported Platforms

Latest release tested against:V7 (Enterprise)

Keywords:SMTP Failure, Resend



This document was previously published as Siebel FAQ 2227.

Goal

What Is the Retry Strategy for Outbound Communications Requests If There Are SMTP Failures?.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
 Scenario 1: Absence of an SMTP Backup Server
 Scenario 2: Presence of an SMTP Backup Server (V7.5.2.200 and Higher Versions)

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.