EAI and File Attachment Error Base64-decoding binary attachment SBL-EAI-04120 IDS_EAI_ERR_INTOBJHIER_ATTACH_DECODE
(Doc ID 480023.1)
Last updated on APRIL 18, 2025
Applies to:
Siebel System Software - Version 7.5.2.214 [16066] and laterSiebel CRM - Version 7.5.3 SIA [16157] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.2.214 [16066]
Database: Microsoft SQL Server 2000 SP 2
Application Server OS: Microsoft Windows 2000 Server SP 2
Database Server OS: Microsoft Windows 2000 Server SP 2
This document was previously published as Siebel SR 38-1111862111.
Symptoms
While trying to create an activity record and add an attachment to that activity using the EAI Siebel Adapter, the activity and attachment records were created successfully but the contents of the attachment file that is not “.txt” extension such as .htm or .doc was not showed properly when opening the file via clicking on corresponding hyper link of the attachment.
The log file generated when creating the activity and attachment records showed following errors:
The activity and attachment message was sent from external application to Siebel application via HTTP.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |