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Dynamic Assignment assigns SADMIN to Account Team even though 4 positions are defined. (Doc ID 480092.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Assignment Manager - Version 7.7.1 SIA [18306] and later
All Platforms


Customer created an assignment rule that looks at the primary position id of an account to see if matches a managers position. If it does it should assign the account to a custom organization and assign 4 positions to the sales team. When it assigns the primary position id it violates the policy and is placed in the s_escl_req table. When it clears the table it only assigns sadmin to the account team. SADMIN was not one of the positions to be assigned. Has this behavior been seen before?


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