Send Outbound Email , throwing errors: SMTP not available 504 5.7.4 Unrecognized authentication type ...
(Doc ID 480357.1)
Last updated on JUNE 11, 2024
Applies to:
Siebel eCommunications eMail Response - Version 7.5.2.12 SIA [15222] to 8.2.2.2 SIA[23016] [Release V7 to V8]Siebel Email Response - Version 7.7.1 [18306] to 8.2.2.1 SIA[23012] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows Server 2003
Version: 7.7.1 [18306] FRA
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2003 Server
Database Server OS: Microsoft Windows 2000 Advanced Server SP 4
This document was previously published as Siebel SR 38-2515147101.
Symptoms
I am not succeeding to send an email with F9 from a service request. The email stay in status queuing.
I have performed the following test :
SMTP vérification : telnet smtp machine : this is ok
POP3 vérification : telnet pop3 machine : this is ok
POP3 Account and password verification : this is ok.
I add in an attachment a server log about this.
Could you help me ?
Regards
Changes
MS Admin
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| Message 1 |