Send Outbound Email is not working , throwing error: SMTP not available 504 5.7.4 Unrecognized authentication type ...
(Doc ID 480357.1)
Last updated on APRIL 30, 2018
Applies to:Siebel eCommunications eMail Response - Version 18.104.22.168 SIA  to 22.214.171.124 SIA [Release V7 to V8]
Siebel Email Response - Version 7.7.1  to 126.96.36.199 SIA [Release V7 to V8]
z*OBSOLETE: Microsoft Windows Server 2003
Version: 7.7.1  FRA
Database: Oracle 188.8.131.52
Application Server OS: Microsoft Windows 2003 Server
Database Server OS: Microsoft Windows 2000 Advanced Server SP 4
This document was previously published as Siebel SR 38-2515147101.
I am not succeeding to send an email with F9 from a service request. The email stay in status queuing.
I have performed the following test :
SMTP vérification : telnet smtp machine : this is ok
POP3 vérification : telnet pop3 machine : this is ok
POP3 Account and password verification : this is ok.
I add in an attachment a server log about this.
Could you help me ?
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