Siebel log files are not archived automatically

(Doc ID 480392.1)

Last updated on JANUARY 30, 2013

Applies to:

Siebel System Software - Version 7.7.2 [18325] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.7.2 [18325]
Database: Oracle 9.2.0.6
Application Server OS: Microsoft Windows 2000 Server SP 4
Database Server OS: Microsoft Windows 2000 Server SP 4

This document was previously published as Siebel SR 38-2354918030.


Symptoms

Dear support,

on our TEST environment , composed by 3 servers (1 Webserver ,1 GW + AS and 1 AS) we are facing an issue. One of the servers (the one running the GW + AS) is not able to archive log files created. This is, after each enterprise restart, it should create a new folder under LOGARCHIVE directory and it is not the case, the files remain under the LOG folder without being moved.

I tried to re-setthe LOG ARCHIVE KEEP parameter without any behaviour change.

The other server (the one running just 1 AS) behaves normally, this is, it archives log files as expected.

Could you please advice?

Cause

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