View is slow but SQL is fast
(Doc ID 481522.1)
Last updated on DECEMBER 05, 2023
Applies to:
Siebel Tools - Version 7.7.2.6 SIA [18372] and laterGeneric Windows
Symptoms
SBL-DAT-00500 error and performance issue on asset screen.
STEPS:
- Login in into the application
- Go to "Chassis" screen (which uses S_ASSET)
- Click Query go.
- Then it took couple of minutes before it returned the error "SBL-DAT-00500 too many records"
The SQL Spool was ran the SQL statement in TOAD directly against database and the response was very fast. Siebel sets the following parameters in each session before executing the SQL:
Even with this parameters run before executing the SQL in TOAD it goes fast.
Note that in other S_ASSET screen everything goes fast, the only difference is that this new "Chassis" is using a new custom 1:1 table that stores a lot of new columns and has outer join set in.
Changes
Cause
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In this Document
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Cause |
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