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Intermittent Connection Failures From WebMethods To Siebel SBL-SMI-00126 And SBL-JCA-303 (Doc ID 481616.1)

Last updated on APRIL 26, 2021

Applies to:

Siebel System Software - Version 7.8.2.5 [19227] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.8.2.5 [19227]
Database: Oracle 10.1.0.4
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Sun Solaris 9

This document was previously published as Siebel SR 38-3388527211.

*** Checked for relevance on 23-MAY-2012 ***
*** Checked for currency AUG-31-2016 ***


Symptoms

The connections from webMethods to Siebel are intermittently failing with an error code 8234 on webMethods. Here is a sequence of events observed in logs:
1. webMethods attemps to login and open a connection.
2. a new session is instantiated in Siebel and waits, but does not proceed with authentication.
3. webMethods request reports 8234 with a timeout after 2 mins.
4. webmethods opens another connection. This goes through successfully.
5. The first Siebel session terminates with a timeout after 45 mins.

The siebel log prints the typical parameters for the session and then the following two statements:

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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