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My Approval Inbox functionality (Doc ID 481649.1)

Last updated on APRIL 16, 2019

Applies to:

Siebel CRM - Version 7.7.2.7 SIA [18376] and later
z*OBSOLETE: Microsoft Windows Server 2003
***Checked for relevance on 07-JUL-2014***
***Checked for relevance on 11-DEC-2015***

Product Release: V7 (Enterprise)
Version: 7.7.2.7 [18376] Fin Svcs
Database: Microsoft SQL Server 2000 SP4
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

This document was previously published as Siebel SR 38-3334866051.

***Checked for relevance on 01-Sept-2011***


Symptoms

When testing the Approval Inbox functionality following issues have been found:

1. "Configuring the Start Step": Details some of the start step parameters for the workflow process, but the start step hasn't parameters, ie, if right click over the start step there is no Input Arguments or Output Arguments option. (Or “start step parameters” means workflow process properties?)
2. Parameters for Business Process Step: Business Service and Method that should be used. When looking for the Business Service that BS doesn’t exist. (FINS Approval Item Service). There is “FINS Approval UI Service” but not the “FINS Approval Item Service”

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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