Comm Outbound Manager remains in Queued state (Doc ID 482579.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eCommunications eMail Response - Version 7.7.1 SIA [18306] and later
Siebel Email Response - Version 7.7.1 [18306] to 8.0.0.4 [20417] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows Server 2003
**Checked for Relevance on 13-MAY-2013**

Symptoms


The Comm Outbound Manager requests remained in the "Queued" state.

We have tried restarting the component as well as the Siebel Server, but it still did not work.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms