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ARCHIVED - Client Connectivity 5176365016 (Doc ID 483283.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel System Software - Version 7.5.2.214 [16066] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.5.2.214 [16066]

Database: Oracle 9.2.0.2

Application Server OS: Microsoft Windows 2000 Server SP 4

Database Server OS: Microsoft Windows 2000 Server SP 4



This document was previously published as Siebel SR 38-1594237667.

Symptoms


A network outage in our site resulted in the Siebel Gateway server being shutdown all other Siebel Applications server became unavailable, after the network outage was fixed I am having the following problem. We use Resonate between two Siebel Servers, I have tried all different combinations I can think of and the error on the attached file (siebelerror.txt) comes up on the Siebel Web Server. If I have both the sites up I cannot even get the login page for Siebel and give the standard web error and the error message on siebelerror.txt. If I have one of the sites up and one shutdown it works sometimes for about 2 or 3 minutes and the same error happens on the web server log file and I get the same error. I am attaching my siebns.dat file and the siebelerror.txt file, please get back with me as soon as possible as the production environment is down.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Message 1

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