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Server State disconnected - SBL-ESC-00006 Process exited with error - Unable to connect to the db (Doc ID 483375.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 7.7.1 [18306] to 8.0.0.10 [20436] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2000 Advanced Server SP 3
Database Server OS: HP-UX 11.0

This document was previously published as Siebel SR 38-1685246551.

***Checked for relevance on 11-DEC-2013***


Symptoms

SBL-ESC-00006

Installed new application server yesterday in production environment.

In Server management Admin screen, the new server state is "disconnected" - couldn't find anything in bookshelf or on support web to explain how to resolve this.

We are including server log file SCRMPRD.SDPRTPDAP01. Please respond as soon as possible.

Thanks.

Cause

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