Server State disconnected - SBL-ESC-00006 Process exited with error - Unable to connect to the db (Doc ID 483375.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 7.7.1 [18306] to 8.0.0.10 [20436] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2000 Advanced Server SP 3
Database Server OS: HP-UX 11.0

This document was previously published as Siebel SR 38-1685246551.

***Checked for relevance on 11-DEC-2013***


Symptoms

SBL-ESC-00006

Installed new application server yesterday in production environment.

In Server management Admin screen, the new server state is "disconnected" - couldn't find anything in bookshelf or on support web to explain how to resolve this.

We are including server log file SCRMPRD.SDPRTPDAP01. Please respond as soon as possible.

Thanks.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms