Remote Product Configurator Sessions Sometimes Fails With SBL-SVC-00203: Not connected to server
(Doc ID 483550.1)
Last updated on FEBRUARY 04, 2022
Applies to:
Siebel eConfigurator - Version 7.7.2.2 [18356] to 8.1.1.3[21219] [Release V7 to V8]All Platforms
Product Release: V7 (Enterprise)
Version: 7.7.2.2 [18356]
Database: Oracle 9.2.0.6
Application Server OS: Sun Solaris 9
Database Server OS: IBM AIX 5L 5.2
This document was previously published as Siebel SR 38-2641330411.
Symptoms
Customer deployed remote eConfigurator functionality in their production environment. Here users sometimes receive following error message:
(rmodel.cpp (2460)) SBL-SVC-00203: Not connected to server
When users attempted to configure order again, then all seems to be working. Before and after this error message user properly connects to Configuration server.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |