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On Hand Inventory Level Shows Negative Qty When You Ship More Items Than Available In The Bucket (Doc ID 483764.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel CRM - Version 5.6 [2456] and later
Siebel Field Service - Version 5.6 [2456] and later
Information in this document applies to any platform.
Version: 5.6 [2456] and above
Database: Any Database


When creating an order (in our test we created internal orders and service orders) you are able to allocate and ship more items than are located in the source inventory bucket. Why?

The the resulting transaction sets the source inventory bucket to negative. There is no back order or any indication as to why the bucket is negative. We have tried this in our test environment as well as the Field Service demo.




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