How To Work With Signals for Validate And Submit Order (Doc ID 483775.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 7.8.2.5 SIA [19227] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.8.2.5 [19227] Com/Med
Database: Oracle 10.2.0.2
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: HP-UX 11i

***Checked for relevance on 30-Aug-2011***
Behavior is partially different with 8.0 and 8.1

This document was previously published as Siebel SR 38-3501240625.


Goal

Goal is to simply combine Order Validation and Submission in a single action on pushing a button.

But there were several issues to overcome.

This Document describes how to find and interpret related information from the log file,
how to look up for related user properties in business component definitions and finally
provides some hints to get the solution.

Customer saw following situation:

Hi

We have one requirement in our project which states that on clicking the Submit button on the Sales Order header level, it should first verify the order and then go for the submission process. We are planning to implement it through the modification of the Signals.

1) For testing purpose, we modified the signal invoked during the Verify Order i.e. we added the workflow for order submission in the QuotesAndOrdersValidate Signal. But the order submission step is not getting triggered.

2) Alternatively we also tried adding all the workflows that are triggered during Verify Order before the SIS OM Submit Order Process WF in the SubmitOrderSvc Signal(signal invoked for Submit Order). Still it did not work.
We have attached the xml for the signal and the log file.

Solution

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