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Workflow Siebel Operation is Slow on First Execution during Insert record into Activity Table (Doc ID 484484.1)

Last updated on NOVEMBER 19, 2018

Applies to:

Siebel Workflow - Version 7.7.2 SIA [18325] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.2 [18325] Pub Sect
Database: Oracle 9.2.0.2
Application Server OS: Sun Solaris 9
Database Server OS: Sun Solaris 9

Checked for relevance on 05-Mar-2012
This document was previously published as Siebel SR 38-1768658805.


Symptoms

We have a workflow which inserts a record into a custom BC based on activity table using a Siebel Process Step.

First time the workflow is run for a user session, it takes more than 20 seconds to perform this step.

Subsequently this step only takes less than 2 seconds (within the same user session).  If user logs back in again and reruns the workflow, it takes more than 20 seconds again.

If users create the same record through the UI, then there is no time delay.

This happens both on dedicated and web client.

An object manager log file, which shows some time delays at the time of the insert under "buffer wraps" which seems to be the cause of the time delay.

What are buffer wraps and what is causing this delay?

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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