Specify Visibility Mode in Task UI Siebel Operation Step (Doc ID 484813.1)

Last updated on MAY 17, 2016

Applies to:

Siebel System Software - Version 8.0 [20405] and later
All Platforms
***Checked for relevance on 15-DEC-2014***




Symptoms

We try to make a task UI, in which we can create or modify an Account.
We want to find a way to modify an Account that doesn't belong to our team.

The problem is that we cannot specify on which visibility mode we are working when using the Siebel Operation Query or Update Step.


You need to find 2 different Accounts in the Sample database:
1. Created by you.
2. Created by another team.

Steps to reproduce
1. Log in the application
2. Go to the Account Homepage
3. Display the task pane
4. Launch the Task
5. Search for the first Account
6. Modify the first Account.

At the end of the task, the account has been updated in the database.

7. Launch the Task
8. Search for the second Account
9. Modify the second Account.


At the end of the task, the account has not been updated in the database.

Since we cannot specify the visibility mode of the BC Account, the default mode "My" has been selected.
Because the second Account does not belong to you, the update has not succeeded.

How can you specify the visibility mode on the BC Account ( on which we use the Siebel Operation in our Task)?

Cause

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