SmartScript: Resuming and Updating a Given Record in a BC Using Script (Doc ID 485229.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel SmartScript - Version 7.5.2 [16007] to 8.1 [21039] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.2.211 [16061] DAN
Database: Microsoft SQL Server 7.0 SP 2
Application Server OS: Microsoft Windows 2000 Server
Database Server OS: Microsoft Windows 2000 Server
""""Checked for relevance on 22-May-2013""""
This document was previously published as Siebel SR 38-1012645101.

Symptoms

We have a requirement to resume a given smart script which is updating a given record in a BC using script. For example: We are invoking a smart script using the RunCallScript function in order to update record XYZ / the currently active record. In the process of answering the smart script questions the employee presses the finish later button. How can we, from a script, resume the smart script in order to finishing updating record XYZ?

Cause

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