SBL-UIF-00299, SBL-DAT-00398 Can't update field Contact Postal Code in BC LOY Member

(Doc ID 485774.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.0 [20405] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V8 (Enterprise)
Version: 8.0 [20405] FRA Retail
Database: Oracle 10.2.0.1
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

This document was previously published as Siebel SR 38-3406577713.

Checked for Relevance on 24-February-2015

Symptoms

Need to access the standard field LOY Member.Contact Postal Code in read-write mode via script and/or UI. The field is displayed correctly but can't be updated. It works as if it tries to set the destination field of the first level MVLink (LOY Member/Contact) on the destination bus comp from the second level MVLink (Contact/CUT Address).

The only relevant modification to vanilla pertaining to this issue has been setting popup update only=FALSE on the LOY Member/Contact MVLink.

Is updating nth-level (n >= 2) MVFields a supported feature or is it considered bad design? I am trying to achieve this behavior for performance (one less query in one web service) / number of clicks (in the UI) reasons.

Cause

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