My Oracle Support Banner

SBL-UIF-00299, SBL-DAT-00398 Can't update field Contact Postal Code in BC LOY Member (Doc ID 485774.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel Tools - Version 8.0 [20405] and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V8 (Enterprise)
Version: 8.0 [20405] FRA Retail
Database: Oracle
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1

This document was previously published as Siebel SR 38-3406577713.

Checked for Relevance on 24-February-2015


Need to access the standard field LOY Member.Contact Postal Code in read-write mode via script and/or UI. The field is displayed correctly but can't be updated. It works as if it tries to set the destination field of the first level MVLink (LOY Member/Contact) on the destination bus comp from the second level MVLink (Contact/CUT Address).

The only relevant modification to vanilla pertaining to this issue has been setting popup update only=FALSE on the LOY Member/Contact MVLink.

Is updating nth-level (n >= 2) MVFields a supported feature or is it considered bad design? I am trying to achieve this behavior for performance (one less query in one web service) / number of clicks (in the UI) reasons.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.