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SetAttribute Product Configurator Script Method, Unable to Set Attribute To Null Or Blank, Getting Errors: SBL-CFG-00107, SBL-SCR-00147, SBL-SCR-00156 (Doc ID 485787.1)

Last updated on JULY 21, 2023

Applies to:

Siebel eConfigurator - Version 7.8.2.1 [19216] and later
Siebel CRM - Version 17.6 [IP2017] to 17.6 [IP2017] [Release V17]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.8.2.1 [19216]
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2000 Server
Database Server OS: Sun Solaris 5.8

This document was previously published as Siebel SR 38-3224907201, migrated to 2-226323.

Issue is reproducible in 8.1.1.11

Symptoms

Cfg_AttributeChanged Product Configurator Script Method was called with a Null attribute value and got the following errors:

"Siebel eScript runtime error occurred in procedure "SetAttribute" of CfgItem [CSSELCxObjImpl]:

Error: SiebelError: The #3 argument passed to method 'CfgItem.SetAttribute' was invalid. A String was expected. (SBL-SCR-00147)
(SBL-SCR-00141). More details follow: .(SBL-CFG-00107)"

SBL-CFG-00107, SBL-SCR-00147, SBL-SCR-00156

That was working fine in 7.2.1 but not in 7.8.2.3.

Cause

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In this Document
Symptoms
Cause
Solution
References

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