Error in Proposal Generation with MS Word
Last updated on JUNE 06, 2017
Applies to:Siebel Proposals - Version 22.214.171.124  to 126.96.36.199  [Release V7 to V8]
Siebel Correspondence - Version 188.8.131.52  to 184.108.40.206  [Release V7 to V8]
Siebel System Software - Version 220.127.116.11  to 18.104.22.168  [Release V8]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 22.214.171.124 
Database: Oracle 126.96.36.199
Application Server OS: Microsoft Windows 2000 Advanced Server SP 3
Database Server OS: Sun Solaris 2.7
This document was previously published as Siebel SR 38-1240148801.
***Checked for Currency on 17-Mar-2015***
Proposal generation returns strange errors like "Error occurred in opening document(SBL-EDC-00184) *** [Microsoft Word Basic OLE Automation]
FileOpen: Word could not create the work file. Check the temp environment variable.
Reinstalling Document Server will only temporarily resolve issue. Currently Document Server runs in foreground which seems to be a workaround.
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