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Passing Carriage Returns into a Property Set used in Workflow is failing. (Doc ID 489845.1)

Last updated on NOVEMBER 08, 2019

Applies to:

Siebel Workflow - Version 7.7.2.3 [18361] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.7.2.3 [18361]

Database: Microsoft SQL Server 2000

Application Server OS: Microsoft Windows 2000 Advanced Server SP 4

Database Server OS: Microsoft Windows 2000 Advanced Server SP 4

Symptoms


I build a message on the BusComp_WriteRecord event based on various field values. I then pass this message, alongwith other values, in a property set hierarchy to a workflow process via an asynchronous server request.

This message takes the form:

Message Text --- Message Text --- Message Text

Message Text --- Message Text --- Message Text

Message Text --- Message Text --- Message Text

and is used to populate the Message Body of an email that is sent using outbound comms manager in the workflow.

The problem is as follows:

When the message arrives in the email (sent via the workflow) it is in the correct format of:

Message Text --- Message Text --- Message TextMessage Text --- Message Text --- Message TextMessage Text --- Message Text --- Message Text

I know this is getting created & fromed in the WriteRecord event, I know at that point it is in the correct format as if I display it using TheApplication().RaiseErrorText(); it is in the following format:

Message Text --- Message Text --- Message Text

Message Text --- Message Text --- Message Text

Message Text --- Message Text --- Message Text

In Summary - sending carriage returns through the process property to workflow seems to strip the carriage returns. How can this be avioded?


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Message 1

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