Siebel Server Installation on Microsoft Cluster Server

(Doc ID 490000.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel System Software - Version 8.0 [20405] and later
z*OBSOLETE: Microsoft Windows 2000
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
Product Release: V8 (Enterprise)
Database: Microsoft SQL Server 2000 SP3

This document was previously published as Siebel SR 38-3461407103.


Symptoms

SBL-ICF-06057

We are trying to install Siebel Server MS Cluster server and getting the following errors. We need a resolution for this asap. Please advice.

2021 2007-09-24 09:19:16 0000-00-00 00:00:00 -0400 00000000 001 003f 0001 09 sw_cfg_util 4756 1824 F:\sba80\siebsrvr\log\sw_cfg_util.log 8.0 SIA [20405] ENU
NameServerLayerLog    Error    1    0000000246f71294:0    2007-09-24 09:19:16    Unable to connect to the gateway server.
GenericLog    GenericError    1    0000000246f71294:0    2007-09-24 09:19:16    NSC - ErrCode 5009 SysErr 0
GenericLog    GenericError    1    0000001246f71294:0    2007-09-24 09:23:18    (icutil.cpp (1662) err=3610537 sys=0) SBL-ICF-06057: No translated string found in file "F:\sba80\siebsrvr\locale\enu\common.scl" for value "StartClusterSiebsrvr".
GenericLog    GenericError    1    0000001246f71294:0    2007-09-24 09:23:18    (ntvalidate.cpp (724) err=3610537 sys=0) SBL-ICF-06057: No translated string found in file "F:\sba80\siebsrvr\locale\enu\common.scl" for value "StartClusterSiebsrvr".
NameServerLayerLog    Error    1    000046d146f70a04:0    2007-09-24 09:24:12    Unable to connect to the gateway server.
GenericLog    GenericError    1    000046d146f70a04:0    2007-09-24 09:24:12    NSC - ErrCode 5009 SysErr 0
NameServerLayerLog    Error    1    000046d146f70a04:0    2007-09-24 09:24:12    Unable to read the gateway server backing file SIEB8APP1CLUS.
GenericLog    GenericError    1    000046d146f70a04:0    2007-09-24 09:24:12    NSC - ErrCode 5009 SysErr 0
GenericLog    GenericError    1    000046d146f70a04:0    2007-09-24 09:24:12    NSC - ErrCode 5007 SysErr 0
GenericLog    GenericError    1    000046d146f70a04:0    2007-09-24 09:24:12    Validation failed : C028: Unable to connect to the Siebel Gateway Name Server
GenericLog    GenericError    1    000046d146f70a04:0    2007-09-24 09:24:12    ValidateFailed for Siebel Server Cluster Virtual Host Name/IP (valid NETBIOS name or xxx.xxx.xxx.xxx), error : C028: Unable to connect to the Siebel Gateway Name Server

Cause

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