Decimal data type for the Quantity Field in the Order Entry - Line Items (Doc ID 490086.1)

Last updated on JULY 21, 2017

Applies to:

Siebel CRM - Version 7.8.2.3 [19221] and later
Generic Windows

Symptoms

When working with RMA/Service-Orders, for some Products it is necessary to use decimal numbers for the quantity fields like:

- BC: Order Entry - Line Items
- Fields: Quantity, Quantity Requested, Quantity Shipped
- The PSP Driver Workflow Process is active.

By changing the Type from DTYPE_INTEGER to DTYPE_NUMBER  it is not enough to implement this requirement and the Siebel Engine also shows some error messages in the UI.

In that case what changes are required to have Decimal data type for the Quantity Field in the Order Entry - Line Items?

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms