SBL-UIF-00275 When Calling Any Task From The Task Pane (Doc ID 491130.1)

Last updated on JUNE 21, 2017

Applies to:

Siebel System Software - Version 8.1.1.1 SIA [21211] to 8.1.1.8 [23012] [Release V8]
Information in this document applies to any platform.
This document was previously published as Siebel SR 38-3443949081.

** Checked for relevance on 27-Feb-2012 **

Symptoms

SBL-UIF-00275

Task Based UI.

Using Task Based UI,  the following error message is thrown with the Siebel vanilla Business Service "Task UI Service (SWE)":


The log file shows the error below.
GenericLog    GenericError    1    00000002470d0894:0    2007-10-11 11:13:06    Invocation of Task UI Service (SWE)::StartTask is not allowed.
ObjMgrLog    Error    1    00000002470d0894:0    2007-10-11 11:13:06    (swefrmgr.cpp (3258)) SBL-UIF-00275: Cannot get service: Task UI Service (SWE)


Even if the log file does show the error below about the menu, it is difficult to link both.

ObjMgrSRFLog    Error    1    00000002470d0894:0    2007-10-11 11:12:54    (objdef.cpp (9943)) SBL-DAT-00260: There is no menu item definition at position '20' specified as the parent for menu item 'Edit - Add New Record' in menu 'Generic'.

Cause

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