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SBL-UIF-00275 When Calling Any Task From The Task Pane (Doc ID 491130.1)

Last updated on JUNE 21, 2017

Applies to:

Siebel System Software - Version SIA [21211] to [23012] [Release V8]
Information in this document applies to any platform.
This document was previously published as Siebel SR 38-3443949081.

** Checked for relevance on 27-Feb-2012 **



Task Based UI.

Using Task Based UI,  the following error message is thrown with the Siebel vanilla Business Service "Task UI Service (SWE)":

"(swefrmgr.cpp (3258)) SBL-UIF-00275: Folgender Dienst ist nicht verfügbar: Task UI Service (SWE)

Cannot get service: Task UI Service (SWE).(SBL-UIF-00275)


STEPS to reproduce using standard Repository and sample DB:

-    From Siebel Tools, select object Menu in the Object Explorer
-    Query for menu "Generic"
-    Lock the project (Alt+L)
-    Set the property 'Inactive' to True for Menu Item "Edit" of the menu "Generic"
-    Compile this object into the SRF and launch application "Siebel Sales Enterprise" with this SRF, connected as SADMIN
-    Navigate to Sitemap > Administration - Business Process > Task Deployment > Published Task
-    In the top applet, search for task "FS Asset To Contract Task", click Activate
-    Navigate to sitemap > Administration – Application > Tasks
-    In the top applet, create a new record, open the pick applet on Task Name and select "FS Asset To Contract Task"
-    In the bottom applet, add the "Siebel Administrator" responsibility
-    In the top applet, click "Clear Cache"
-    Navigate to site map > Agreements > List
-    Open the task pane, you should see a task named "Assets to Agreement", try this task.


SBL-UIF-00275: Cannot get service: Task UI Service (SWE)

The log file shows the error below.
GenericLog    GenericError    1    00000002470d0894:0    2007-10-11 11:13:06    Invocation of Task UI Service (SWE)::StartTask is not allowed.
ObjMgrLog    Error    1    00000002470d0894:0    2007-10-11 11:13:06    (swefrmgr.cpp (3258)) SBL-UIF-00275: Cannot get service: Task UI Service (SWE)

Even if the log file does show the error below about the menu, it is difficult to link both.

ObjMgrSRFLog    Error    1    00000002470d0894:0    2007-10-11 11:12:54    (objdef.cpp (9943)) SBL-DAT-00260: There is no menu item definition at position '20' specified as the parent for menu item 'Edit - Add New Record' in menu 'Generic'.


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