Dicache.dat file error dict-ERR-1109: Unable to read value from export file (myLen > valueLen) (Doc ID 491490.1)

Last updated on DECEMBER 16, 2016

Applies to:

Siebel System Software - Version 7.5.2.7 SIA [15058] and later
Siebel CRM - Version 15.10 [IP2015] to 15.10 [IP2015] [Release V15]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.2.7 [15058] Com/Med
Database: Oracle 7
Application Server OS: Microsoft Windows 2000 Server
Database Server OS: Compaq Tru64 UNIX

*** Checked for relevance 06th March 2014 ***


Symptoms

Customer had an issue when starting component request task each time needs to refresh diccache.dat file and start the start and Server Request Processor fails.

Following error message were found in SRProc log file:

enericLog GenericWarn 2 2003-01-14 08:37:50 (smimtsrv.cpp 57(476) err=9103 sys=0) GEN-09103: Parameter value was never set (i.e. is null)
ServerLog LstnObjInherit 3 2003-01-14 08:37:54 Inherited listening object for port 49165
ServerLog LstnObjPrivCreate 3 2003-01-14 08:37:54 Created port 49187 for Server Request Processor
GenericLog GenericInfo 3 2003-01-14 08:38:07 Transaction logging is set to FALSE, docking is not available.
GenericLog GenericError 1 2003-01-14 08:38:19 Message: Internal error occurred in a procedure.,
Additional Message: dict-ERR-1109: Unable to read value from export file (myLen (64) > valueLen (4)).

GenericLog GenericError 1 2003-01-14 08:38:19 Message: Internal error occurred in a procedure.,
Additional Message: dict-ERR-1107: Unable to read row 0 from export file (UTLDataValRead pBuf, col 4 ).

Additional Message: dict-ERR-1107: Unable to read row 0 from export file (UTLDataValRead pBuf, col 0 ).
GenericLog GenericError 1 2003-01-14 08:38:19 (srpdb.cpp 39(804) err=3006 sys=0) GEN-03006: Error calling function: DICFindTable m_pReqTbl
GenericLog GenericError 1 2003-01-14 08:38:19 (srpdb.cpp 39(974) err=3006 sys=0) GEN-03006: Error calling function: (null)

You may have the following errors in SrvTblCleanup.log file :

GenericLog    GenericError    1    000000044fb111ac:0    2012-05-14 14:43:35    Message: Error: An ODBC error occurred,
 Additional Message: Function: DICGetRDObjects; ODBC operation: SQLFetch

GenericLog    GenericError    1    000000044fb111ac:0    2012-05-14 14:43:35    Message: Internal error occurred in a procedure.,
 Additional Message: dict-ERR-1109: Unable to read value from export file (UTLCompressFRead (fseek)).
GenericLog    GenericError    1    000000044fb111ac:0    2012-05-14 14:43:35    Message: Error occurred calling a function.,
ObjMgrLog    Error    1    000000044fb111ac:0    2012-05-14 14:43:35    (ctxtmgr.cpp (2343)) SBL-DCK-00163: Error loading dictionary

 

Cause

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