Siebel Tools Start Fails with DLL Error registering SRCVW32.DLL

(Doc ID 493017.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.7.2 [18325] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.2 [18325]
Database: Oracle 9.2.0.6
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8
***Checked for relevance on 15-Jun-2014***

Symptoms

Recently, I installed Siebel Tools on my desktop to support the Development Phase on our project. After installation, I was able to successfully initialize my locate database and complete a full "get" to populate the repository. For a few days afterward, I was able to login and use Tools normally, but recenlty was unable to initiate Siebel Tools without getting the following error:

RegisterServer failed in SRCVW32.DLL Return=0x80020009. GetLastError = 0x0).

The error message appears in a popup box labelled: Tetradyne SourceView Control

When I say OK to the error message, another message box pops up with the following error:

Registration Failed - srcvw3.dll

When I acknowledge this error, Tools does not open.

Following the advice in a related SR, I re-installed tools and copied my local DB back into the Tools directory. Again, it worked for a day, but when I returned to work the following Monday, I am getting the above errors again. Can you help me resolve this issue permanently as I am trying to support Development on this project.

Cause

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