Release Products Via Scripting (Doc ID 493129.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 7.8.2 [19213] to 8.2.2 SIA[22320] [Release V7 to V8]
Siebel Customer Order Management Administrator - Version 7.8.2 [19213] to 8.2.2 SIA[22320] [Release V7 to V8]
Siebel Order Management - Version 7.8.2 [19213] to 8.2.2 SIA[22320] [Release V7 to V8]
Siebel eConfigurator - Version 7.8.2 [19213] to 8.2.2 SIA[22320] [Release V7 to V8]
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise), V8 (Enterprise)
Version: 7.8.2 [19213] to 8.2.2 SIA [22320]
Database: Microsoft SQL Server 7.0 SP 3
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1
***Checked for relevance on 07-Sep-2011***
This document was previously published as Siebel SR 38-2902661317.


Symptoms

The customer was trying to release products through the business service "ISS Authoring Import Export Service".
This business service can only release on product per call, so the customer wrote a business service to release all products with the revision 1.
The function in the custom business service crashes at line:

"TO_SVC.InvokeMethod("ReleaseSingleObject", TO_INP, TO_OUT);"

Cause

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