"A Workflow Monitor Definition Level was not found.(SBL-BPR-00236)" when no data in S_WFA_DEFN_LOG (Doc ID 493938.1)

Last updated on JULY 14, 2023

Applies to:

Symptoms

We have deployed the New Call Report Workflow to enable to toolbar icon to be used when creating a new call report.

In order to monitor any failures, we have set the Monitoring Level to ‘4 – Debug’ on the Admin – Business Process > Workflow Deployment view. This works fine when connected to the server client. However, after extracting a new local db and initiating a new call report using the toolbar button from the local client, the following error is displayed.

“A Workflow Monitor Definition Level was not found.(SBL-BPR-00236)”

After clicking OK to the error, nothing happens so users are unable to create call reports using the New Call Report workflow.

After setting the Monitoring Level back to ‘0 – None’ locally, the error no longer appears and the call report is created successfully.

I tested this further and noticed that the error appeared for all the Monitoring Level values except ‘0 – None’. Perhaps the monitoring level values are not synchronised locally.

Please advise if we have missed something?

Please note, this error is only raised when connected to the local client.

Many Thanks.

Cause

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