HTTP Internet Exception During 'Data Send': code: '12007' code: '12002' code: '12045 (SBL-EAI-04116)

(Doc ID 494536.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Siebel System Software - Version 7.5.3 SIA [16157] and later
z*OBSOLETE: Microsoft Windows 2000
This document was previously published as Siebel SR 38-1102507099.
***Checked for relevance on 29-Oct-2013***
***Checked for relevance on 03-May-2016***


The customer was running a workflow process that would send data to an external (target) system and wait for a response. The request was sent over HTTP and had previously worked in their Test environment but now failed in their UAT environment.

To help them with troubleshooting the problem, we asked them to enable the EAI Transport component event so we could see the errors being returned from the external system. The first error was:

HTTP Internet Exception during 'Data Send': 'The server name or address could not be resolved', code: '12007'(SBL-EAI-04116)
Error invoking service 'EAI HTTP Transport', method 'Send' at step 'Post Message'.(SBL-BPR-00162)




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