Quote UI Errors in Workflows: Cannot execute Workflow Process Definition for PSP Driver

(Doc ID 494998.1)

Last updated on OCTOBER 17, 2017

Applies to:

Siebel CRM - Version 7.8.2 [19213] and later
All Platforms
This document was previously published as Siebel SR 38-2960820611.


Symptoms



The following error message displays:

     'Cannot execute Workflow Process Definition.... for PSP Driver Workflow Process'

The error can be removed by setting the profile attribute for 'SkipToEnd' to 'Y'. 

The problem is now that when the user selects a product against the Quote line item,  a similar error message displays for the workflow process called 'Product Recommendation Driver Workflow'.

Is this part of the same package as seen with the PSP workflow?

How can the process be stopped from executing?

Cause

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