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SWE GotoView command not navigating correctly. (Doc ID 496923.1)

Last updated on JULY 06, 2021

Applies to:

Siebel Tools - Version SIA [16183] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: [16183] Fin Svcs
Database: Oracle 9i
Application Server OS: Microsoft Windows 2000 Server SP 3
Database Server OS: IBM AIX 5L 5.1

"Checked for Relevance on 25-Feb-2011"
Checked for Relevance on ***Jun 5th 2014***


We're testing the native SWE "GotoView" command in [16183] Fin Services and discovered that this command does not navigate to the specified applet & row Id in the following scenario:

SWE string used in test:

Test scenario:
1. Log in to http://e2esiebel/fins_enu.
2. Navigate to the Service Request Screen which displays the list of My Service Requests.
3. Copy the SWE string to the IE address bar and hit Enter.

Expected behavior:
Siebel navigates to the SR record specified (with row Id "1-4UT9").

Test behavior:
Siebel refreshes however does not display the SR specified. The UI displays list of My Service Request - the last data set displayed in Siebel.

We also tried to execute this SWE command with the SWERF=1 argument which also failed to properly navigate in the same test scenario. How is the SWERF=1 argument used? Can the SWE refresh be disabled? How is GotoView affected with SWERF disabled? Lastly, we reported this to defect to Siebel during our 7.5.2 deployment.




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