Facing Error SBL-DAT-00472 Generic SSA NOTOK error message after doing an upgrade from 7.0.5 to 8.0

(Doc ID 498463.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.0 SIA [20405] and later
All Platforms
This document was previously published as Siebel SR 38-3364724871.

""Checked for Relevance on 21-Jan-2013""

Symptoms

Customer has upgraded from Siebel 7.0.5 to 8.0.
While running a workflow in simulator using tools, receiving the following error in one step:

Error Code:
(SBL-BPR-00162)--(SBL-DAT-00472)

Error Desc:
Error invoking service 'EAI Siebel Adapter', method 'QueryPage' at step 'Create Integration Object'.(SBL-BPR-00162)
--
Method 'FieldValue' of business component 'Action' (integration component 'Action') returned the following error:
"Generic SSA NOTOK error message.(SBL-DAT-00472)"(SBL-EAI-04376)

On validating the workflow there were no errors reported.

Cause

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