Delete confirmation Dialog Box Empty
Last updated on NOVEMBER 15, 2017
Applies to:Siebel CRM - Version 7.5.3 SIA  to 126.96.36.199 SIA  [Release V7 to V8]
Product Release: V7 (Enterprise) V8 (Enterprise)
This document was previously published as Siebel SR 38-1978439921.
We are running with an English only (ENU) install of Siebel, but we use English and German LOVs - as recommended by Siebel. This is achieved using two .cfgs -one for English and one for German. The German .cfg has Language = DEU and ResourceLanguage = ENU, so the app runs in English, but German LOVs are picked up.
We see an interesting error with this set up that can be replicated in vanilla Siebel.
All error messages and dialog boxes are show in English (which is OK) such as Merge, required fields not completed etc. But the record delete confirmation message when a record is selected for deletion (that normally reads "Are you sure you wish to delete the selected record from ..." ) is blank. It is just an empty dialog box with no text, and an OK and Cancel buttons.
It works fine with the ENU .cfg, there is only a problem with the DEU cfg file. The only cfg file differences are:
1) Language = DEU
2) ResourceLanguage = ENU
3) Complete the full filepath for the SRF.
Note the SRF is the same for ENU and DEU.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms