Crash on Comm Inbound Receiver
Last updated on NOVEMBER 28, 2017
Applies to:Siebel eCommunications eMail Response - Version 126.96.36.199 SIA  and later
Siebel Email Response - Version 188.8.131.52  to 8.1.1  [Release V7 to V8]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 184.108.40.206 
Database: Oracle 220.127.116.11
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: HP-UX 11.11
This document was previously published as Siebel SR 38-3440385401.
Customer received a crash file on the Communications Inbound Receiver.
The Communications Inbound Receiver has crashed with the following call stack:
- CALL STACK -
sssacir +0x2e4a3 = CreateSmiMThreadObj() +0x22393
sssacir +0x2dd5b = CreateSmiMThreadObj() +0x21c4b
siebmtshmw +0xca33 = SmiCleanupDetTask() +0x4df3
sslcosd +0x20f2 = OSDThreadPrivIsInit() +0x1d0
sslcosd +0x217e = OSDThreadPrivIsInit() +0x25c
MSVCR70 +0x412f = beginthreadex() +0xba
Below is the error captured in the comm inbound receiver log.
ObjMgrLog Warning 2 8283450 2007-08-28 15:03:34 (run.cpp (477)) SBL-EXL-00145: User choosed to interrupt the subsequent operations on Object Service [BOECOM Communication] by returning CancelOperation in event Service_PreInvokeMethod.
If this is not your intended behavior, please check your return statment in script.
ObjMgrBusServiceLog Error 1 8283623 2007-08-28 15:03:34 (dbsvc.cpp (1726)) SBL-CMI-00122: No record matching the search specification is found. ObjMgrLog Error 1 8283622 2007-08-28 15:03:34 (stepexec.cpp (803)) SBL-BPR-00162: Error invoking service 'Inbound E-mail Database Operations', method 'FindRecord' at step 'Get Parent Activity by Act RowId'.
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