Unable to Start Siebel Server Components - Error SBL-GEN-00001 (Doc ID 499531.1)

Last updated on NOVEMBER 27, 2015

Applies to:

Siebel System Software - Version 7.7.2 [18325] and later
IBM AIX on POWER Systems (64-bit)
Product Release: V7 (Enterprise) and above
First observed in:
Version: 7.7.2 [18325]
Database: IBM DB2 8.1 FixPack 8
Application Server OS: IBM AIX 5L 5.2
Database Server OS: IBM AIX 5L 5.2

This document was previously published as Siebel SR 38-3273435471.

Symptoms

The following was observed on Siebel Server startup:
* The gateway starts fine and the external Object Manager URLs are fine.
* The Siebel enterprise is unable to get the internal Siebel Server and custom Object Managers up and running. They exit with Error SBL-GEN-00001.
* Users cannot login to internal URLs. Recycling the database and rebooting the AIX box hosting gateway and internal Siebel Server did not eliminate the error.

 

Cause

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