faultactor, faultcode, and faultstring output argument values are not available in the workflow process (Doc ID 499589.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel System Software - Version 7.0.3 [14010] to 8.1.1 SIA [21111] [Release V7 to V8]
All Platforms
This document was previously published as Siebel SR 38-3196324351.


Symptoms

When calling an outbound web service from a workflow process, the proxy business service processes fault message correctly when receiving a fault message from external web service, but the workflow process does not set the fault message to each fault* output argument.

As a result, faultactor, faultcode, and faultstring output argument values are not available to be assigned to workflow process properties and be manipulated by further workflow steps.

Cause

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