Document Server not generating correspondence, SBL-SRB-00047 and SBL-UIF-00230 in the DocServer log
(Doc ID 500194.1)
Last updated on NOVEMBER 14, 2019
Applies to:
Siebel System Software - Version 7.7.2 SIA [18325] and laterSiebel CRM - Version 7.7.2 SIA [18325] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Enterprise)
Version: 7.7.2.6 [18372] Life Sci
Database: Oracle 9.2.0.4
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8
""""Checked for relevance on 13-Mar-2014""""
Symptoms
Error combination: SBL-UIF-00230, SBL-SRB-00047, SBL-NET-01020
Not possible to generate correspondence from the document server box (which runs on a Microsoft Windows OS). The actual Siebel server and gateway run on a Solaris box.
The siebel.html was not generated in the \reports folder on the doc server. The .saf existed in the file system.
Cause
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