My Oracle Support Banner

EAI HTTP Transport always issues connection timeout, trying HTTPS from Siebel Thin Client session (Doc ID 500419.1)

Last updated on AUGUST 28, 2023

Applies to:

Siebel System Software - Version 7.5.3 SIA [16157] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.5.3 [16157] PTB Cons Sec
Database: Oracle 8.1.7
Application Server OS: Microsoft Windows 2000 Server SP 4
Database Server OS: Sun Solaris 2.6

This document was previously published as Siebel SR 38-1300992399.



Symptoms

The customer experienced with the following error message, always returned from the 'EAI HTTP Transport;' adapter call, used in custom business service to send HTTP-SSL (secured) GET request to external application:



The SSL-certificate was correctly installed on the Siebel Server machine (Windows 2000)

The same business service (same .SRF and same database) worked fine, when Siebel Dedicated Client used (at the Siebel Server)

The Siebel Server service was setup using the 'Local System Account' windows authorization..

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.