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SmartScript Width field (Doc ID 500633.1)

Last updated on JULY 12, 2017

Applies to:

Siebel SmartScript - Version 7.0.4 [14068] and later
Generic Windows

Symptoms

When defining a SmartScript question in SmartScript Administration there is an out of the box field called 'Width', which according to Bookshelf defines 'The width, in pixels, of the text box provided for answers.'

Entering information in this field does not appear to have any effect on the size of the question answer field when executing the SmartScript.    The Answer Type = String, and Pick Only is checked for the Question.   I've tried entering values in Width varying from 15 to 10,000 with no impact.

How can we get the size of the question answer field to be longer?

Changes

 

Cause

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