Disappearing Attachments via EAI - The file 'xxxx' could not be found on any specified file system SBL-UIF-00230
(Doc ID 501325.1)
Last updated on APRIL 30, 2018
Applies to:Siebel System Software - Version 188.8.131.52  and later
Siebel CRM - Version 7.7.2 SIA  and later
z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 184.108.40.206 
Database: Oracle 220.127.116.11
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Microsoft Windows 2003 Server SP1
This document was previously published as Siebel SR 38-3060960391.
The customer experienced an intermittent problem with attachments. Attachments were being updated in Siebel through EAI (using inline attachments) from an external system, via the EAI Siebel Adapter. But sometimes, the attachment could not later be accessed, and the following error was reported when an attempt was made to open it :-
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!