ARCHIVED- Installation - Siebel database returns error: Can't open /tmp/... (Doc ID 501368.1)

Last updated on APRIL 18, 2025

Applies to:

Symptoms

Customer reported the following:

We are getting the following error when tried to install Siebel DB.

If you have received this software in error, please notify Siebel Systems
immediately at (650) 295-5000.

Can not access file /siebel1/dbsrvr/common/sqlgen.usg
Generating SQL files
Can't open /tmp/regss2200000:1679133.pid.
Cannot initialze registry server connection data.
Error Generating SQL files. Please refer to sqlgen.log under the log directory for more details

It appears there are files missing for some reason. Please see attached file for configuration values and error message.

The sqlgen.usg file in the common directory is not there.

The log directory (.../log/install ) does not exist.

The sqlgen.log cannot be found in that directory because it does not exist.

Here is the server's disk space info for your reference.

bash-2.03$ df -k
Filesystem            kbytes    used   avail capacity Mounted on
/dev/dsk/c0t0d0s0    22109856 14681525 7207233    68%    /
/proc                      0       0       0     0%    /proc
fd                         0       0       0     0%    /dev/fd
mnttab                     0       0       0     0%    /etc/mnttab
/dev/dsk/c0t0d0s3    4030518 633792 3356421    16%    /var
swap                  832808      24 832784     1%    /var/run
swap                 2009112 1176328 832784    59%    /tmp

Changes

Cause

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