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Unavailable Server Components/Compile problems-OMS-00107, OMS-00102 (Doc ID 502196.1)

Last updated on JANUARY 29, 2020

Applies to:

Siebel System Software - Version 7.5.2.215 [16076] and later
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (MidMarket)
Version: 7.5.2.100 [15252] MME
Database: Microsoft SQL Server 2000 SP 2
Application Server OS: Microsoft Windows 2000 Server SP 3
Database Server OS: Microsoft Windows 2000 Server SP 3

This document was previously published as Siebel SR 38-1480993902.


Symptoms


We have just set up a new development environment making a copy of the database we have in our initial development environment. We can now log in through the web client both as SADMIN and with a user we have added with the addusr.sql script. We have however problems with some of the Server Components being unavailable, e.g. the Server Request Broker and Server Request Processor among others. The following errors appear:

DCK-00164:   Error connecting to datasource (null) ((null))

OMS-00107: Object manager error: ([0] You have entered an invalid set of logon parameters. Please type in your logon parameters again. (0x7001))

OMS-00102: Error 28673 logging in to the application
GenericLog    GenericError    1    2004-09-06 21:23:47    (bsvcmgr.cpp 9(818) err=4300102 sys=0) OMS-00102: Error (null) logging in to the application

SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data ops)

Server Manager and Call Center OM (ENU) runs fine though. I have seen from other service requests on support web that this is often because the srf. is not an exact compile of the repository. However, I can not test this as the full compile always freezes on "Setting Up: Applets".

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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