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File Not Found (SBL-UIF-00230) For One User When Selecting "New" Button To Create Correspondence (Doc ID 502906.1)

Last updated on MARCH 28, 2024

Applies to:

Siebel Correspondence - Version 7.7.2 [18325] to 7.8.2 [19213] [Release V7]
Information in this document applies to any platform.


When clicking in the 'New' to generate a new Correspondence the error "file MICROSOFT_Country Farms.doc could not be found on any specified file system. SBL-UIF-00230" might be displayed.

The steps to reproduce the problem are:

1. Go to Sitemap > Correspondence
2. On the Correspondence List Applet (Correspondence List view) click the 'New' button.


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