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ARCHIVE_Multi-selection of records does not work properly (Doc ID 503234.1)

Last updated on DECEMBER 02, 2019

Applies to:

Siebel CRM - Version [16066] and later
Oracle Solaris on SPARC (64-bit)
Version: [16066]

Database: Oracle

Application Server OS: Sun Solaris 8

Database Server OS: Sun Solaris 8

This document was previously published as Siebel SR 38-1088345901.



We are facing some issues with multi-selection on Associate applets.

In any associate applet, the following was observed
- Selection of several records (holding the "ctrl" key) requires to be done twice at first stage. Then, the "ctrl" command keeps on even after leaving the key.
- Selecting a single record and then scrolling to select another record, is not possible. Only option is to select more than 1 record in the initial list and then scroll.
- After selecting multiple records, if you scroll up and down, the multiselection disappears at some time.
- The same behaviour is noticed with multi-selection using Shift key.

Please suggest why this happens and what can be done to correct this behaviour.





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