ARCHIVE_Multi-selection of records does not work properly
(Doc ID 503234.1)
Last updated on DECEMBER 02, 2019
Applies to:Siebel CRM - Version 188.8.131.52  and later
Oracle Solaris on SPARC (64-bit)
Version: 184.108.40.206 
Database: Oracle 220.127.116.11
Application Server OS: Sun Solaris 8
Database Server OS: Sun Solaris 8
This document was previously published as Siebel SR 38-1088345901.
We are facing some issues with multi-selection on Associate applets.
In any associate applet, the following was observed
- Selection of several records (holding the "ctrl" key) requires to be done twice at first stage. Then, the "ctrl" command keeps on even after leaving the key.
- Selecting a single record and then scrolling to select another record, is not possible. Only option is to select more than 1 record in the initial list and then scroll.
- After selecting multiple records, if you scroll up and down, the multiselection disappears at some time.
- The same behaviour is noticed with multi-selection using Shift key.
Please suggest why this happens and what can be done to correct this behaviour.
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