'Ignore Undefined XML Tag' Integration Object User Property (Doc ID 503620.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Siebel Universal Customer Master - Version 7.8.2.4 SIA [19224] and later
Oracle Solaris on SPARC (64-bit)
Product Release: V7 (Professional)
Version: 7.8.2.4 [19224]
Database: Oracle 10.2.0.2
Application Server OS: Sun Solaris 10
Database Server OS: HP-UX 11i

This document was previously published as Siebel SR 38-3507237323.

Symptoms

A custom Integration Object (based on Account) is used in a UCM implementation.  An inbound web service is invoked, which uses this Integration Object.  The requirement is to inactive one Integration Component Field ('Sector') in the Integration Object, even though the external system continues to send this field.

The following error is returned :-

<?xml version="1.0" encoding="UTF-8"?>
<?Siebel-Property-Set EscapeNames="false"?>
<CRMML ErrorMessage="Error invoking service 'UCM Converter', method 'XMLPropSetToPropSet' at step 'Convert Request In'.(SBL-BPR-00162)
--
Element with XML tag 'Sector' is not found in the definition of EAI Integration Component 'Account'(SBL-EAI-04127)" ErrorCode="(SBL-BPR-00162)--IDS_EAI_ERR_INTOBJHIER_ELEM_UNKN"/>

Cause

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