SSL errors SBL-SVR-01014 and certification Files
(Doc ID 504496.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel System Software - Version 7.8.2 [19213] to 8.1.1 [21112] [Release V7 to V8]z*OBSOLETE: Microsoft Windows Server 2003
Product Release: V7 (Enterprise)
Version: 7.8.2 [19213]
Database: Oracle 9.2.0.5
Application Server OS: Microsoft Windows 2003 Server SP1
Database Server OS: Sun Solaris 2.8
Symptoms
SBL-SVR-01014, SBL-NET-01023, SBL-NET-01553, SBL-NET-01205, SBL-NET-00000, SBL-NET-01931, SBL-NET-01924
We are trying to enable SSL in one of our environments. We have run the SSL configuration utilities for both SWE and the Enterprise/Server (only one Server in the Enterprise).
SWE and Server are co-located on the same server.
We are using an internal CA that is based on an Entrust.net certificate.
The SSL works fine from a raw IIS web server perspective. We are using the .PEM file from the CA for the IIS server as the "Certification File Name" and an exported and converted .PEM file for the "Certificate Authority file". The private key has been exported from IIS and converted to PEM as well.
We get the following error:
MainThread DetachedExit 3 0 2005-11-30 11:07:37 Detached thread (tid 5748) exited with error: Internal: Error %1 reading a message from the client
SisnapiLayerLog Info 4 0 2005-11-30 11:07:37 8152: [SISNAPI] changing translation mode for connection(NOT_SET)/global(UCS2) to UCS2
SisnTcpIp SisnSockError 1 0 2005-11-30 11:07:37 8152: [SISNAPI SSL] SSL initialization failed
Thank you for your assistance.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Message 1 |