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ARCHIVE: About Siebel Web Server session (Doc ID 505149.1)

Last updated on MARCH 11, 2022

Applies to:

Siebel System Software - Version 7.0.4 [14068] and later
z*OBSOLETE: Microsoft Windows 2000
Version: 7.0.4 [14068] JPN

Database: DB2/UDB 7.2

Application Server OS: Microsoft Windows 2000 Server SP 2

Database Server OS: Microsoft Windows 2000 Server SP 2

This document was previously published as Siebel SR 38-903629051.


Hello Technical Supprt,

We have several questions on setting up Siebel Web server in our environment. Would you let us know followings?

1. We use a Web Load Balancer hardware to load-balance two Siebel Web servers called A and B with IBM HTTP Server running under AIX 5L. When a user logs in to the system and a new session is assigned to server A, what happens when user clicks on a page tab? Is the communication always sent via server A? Or it is again load-balanced and might be assigned to server B? We want to understand this to load-balance well with very limited resource for Web servers.

2. When we look into network with Sniffer, there are two communicatios channels established when a user first logs in to a system. For what is each channel used?

3. When a user leaves his/her sheet for one or two hours without logging out from the Siebel session, what happens to the two channels(mentioned above)? Are those channels kept established or, one or both of them would be disconnected?

4. Assuming one or both of the once established sessions are disconnected when leaving them for a while, what happens when user comes back to his/her sheet and click on another page tab? Does any error message show up or Siebel system implicitly create a new session internally and show him/her a new view?

We need above info to justify possible network trafiic...

Thanks and Regards,




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