Object Manager crash while updating Activities records (Doc ID 505336.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Finance Service - Version 8.0 SIA [20405] to 8.0.0.9 SIA[20433] [Release V8]
Siebel System Software - Version 7.5.3.2 SIA [16168] and later
Microsoft Windows (32-bit)
IBM AIX on POWER Systems (64-bit)
***Checked for relevance on 12-Apr-2013***

Symptoms

CALL STACK :

SetSize__8CCFArrayXT10CCFElemPtrXTv__FiT1(??, ??, ??) at 0xd0f062ec
SetAtGrow__8CCFArrayXT10CCFElemPtrXTv__FiPv(??, ??, ??) at 0xd0f0651c
Add__8CCFArrayXT10CCFElemPtrXTv__FPv(??, ??) at 0xd0f06478
CCFPropertySet::AppendChild(const CCFPropertySet&)(??, ??) at 0xd0f5c6d4
CSSSWEView::GetNotifyPropSet(CCFPropertySet&)(??, ??) at 0xd3c3add4
GetRPCReturnPropSetStr__14CSSSWEFrameMgrF22SWERPCReturnStatusEnumPCwP20CSSMapStringToStringP9CPtrArray(0xd0f04f04, 0x3b34ded4, 0xf16f0470, 0x0, 0x0, 0x0) at 0xd3bda5cc
CSSSWEFrameMgr::ActionClosePopup(CSSSWEActionClosePopup*,CSSSWEHtmlStream*)(??, ??, ??) at 0xd3d5b184
CSSSWEFrameMgr::DoPostedAction(CSSSWEHtmlStream*,WWEReqModInfo*,WWECbInfo*&)(??, ??, ??, ??) at 0xd3bc9128
CSSSWEFrameMgr::CheckPostedActions(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&,int&)(??, ??, ??, ??, ??, ??) at 0xd3bd2e50
CSSSWEFrameMgr::InvokeAppletMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&,CSSStringArray&)(??, ??, ??, ??, ??, ??) at 0xd3bd6a38
CSSSWEFrameMgr::InvokeMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&)(??, ??, ??, ??, ??) at 0xd3bce13c
CSSSWEFrameMgr::_ProcessCommand(CSSSWEHtmlStream*,WWEReqModInfo*,WWECbInfo*&)(??, ??, ??, ??) at 0xd3bc3664
CSSSWEFrameMgr::ProcessCommand(CSSSWEGenericRequest*,CSSSWEGenericResponse*,WWEReqModInfo*,WWECbInfo*&)(??, ??, ??, ??, ??) at 0xd3bbddd4 

- CALL STACK -
sslcshar +0x18d7b = SSstring::InitAllocBuffer() +0x9b
sslcshar +0x196dc = SSstring::GetWriteBuffer() +0x8c
sslcshar +0x239d7 = CCFPropertySet::EncodeAsString() +0xa7
sscaswbc +0xde038 = CSSSWEHtmlContentHandler::GetRPCReturnPropSetStr() +0x78
sscaswbc +0xe223f = CSSSWEHtmlHIContentHandler::ActionClosePopup() +0xa3f
sscaswbc +0x9c807 = CSSSWEActionMgr::ActionClosePopup() +0x47
sscaswbc +0x9e7d5 = CSSSWEActionMgr::DoPostedAction() +0x2c5
sscaswbc +0x9f141 = CSSSWEActionMgr::CheckPostedActions() +0x431
sscaswbc +0xc6623 = CSSSWEFrameMgrInternal::InvokeAppletMethod() +0xf43
sscaswbc +0xa1907 = CSSSWECmdProcessor::InvokeMethod() +0x557
sscaswbc +0xa66df = CSSSWECmdProcessor::_ProcessCommand() +0x64f
sscaswbc +0xa7836 = CSSSWECmdProcessor::ProcessCommand() +0x926
sscaswbc +0xa7de2 = CSSSWECmdProcessor::ProcessCommand() +0xc2
sscaswbc +0x1d10b2 = CSSServiceSWEIface::Request() +0x2e2
sscaswbc +0x1d1dad = CSSServiceSWEIface::DoInvokeMethod() +0x61d
sscfom +0x1845a = CSSService::InvokeMethod() +0x1ba
sstcsiom +0x6d6a = CSSSIOMSession::ModInvokeSrvcMethod() +0x10a
sstcsiom +0x7534 = CSSSIOMSession::RPCMiscModel() +0x434
sstcsiom +0xe769 = CSSSIOMSession::HandleRPC() +0x369
sssasos +0x65e6 = CompCleanup() +0x3bb6
sssasos +0x5a95 = CompCleanup() +0x3065
sssasos +0x1a35 = CSSSISObject::operator=() +0x9f5
sssasos +0x2135 = CompHandleMsg() +0x485
siebmtshmw +0x47ae
siebmtshmw +0x205a1 = SmiInProcMsgHandler() +0xb21
siebmtshmw +0x23001 = SmiInProcMsgHandler() +0x3581
siebmtshmw +0x15a25 = SmiBeginTrace() +0x3145
siebmtshmw +0x17036 = GetSmiWorkQObj() +0x14e6
siebmtshmw +0xc596 = SmiCleanupDetTask() +0x3b46
sslcosd +0x2132 = OSDThreadPrivIsInit() +0x1d2
sslcosd +0x21bc = OSDThreadPrivIsInit() +0x25c
MSVCR71 +0x9565 = endthreadex() +0xa0
kernel32 +0x24829 = GetModuleHandleA() +0xdf

Cause

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