Error "Invalid search specification…(SBL-DAT-00501)" When Accessing Home Page, Calendar and Activities Views

(Doc ID 505338.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.7.1 SIA [18306] to 7.7.2.12 SIA[18393] [Release V7]
z*OBSOLETE: Microsoft Windows 2000
Product Release: V7 (Enterprise)
Version: 7.7.1 [18306] SVE Fin Svcs
Database: Oracle 9.2.0.4
Application Server OS: Microsoft Windows 2000 Server SP 4
Database Server OS: Microsoft Windows 2000 Server SP 4

This document was previously published as Siebel SR 38-1486612181.

Checked for Relevance on 16-Jul-2015

Symptoms

When launching their Siebel application the customer got the following error:

"We detected an Error which may have occurred for one or more of the following reasons:

Invalid search specification '<?>'. Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00501)"

The startup view was the standard Home Page and the same error was encountered when trying to access "Calendar" and "Activities" screen.

The customer found the following in their Siebel.log file:
- - -
...
ObjMgrQueryLog    Warning    2    0    2004-09-06 11:10:55    (query.cpp (2026)) SBL-DAT-00501: Invalid search specification '

"" + [Type] + ": " + [Description]'.
Please continue or ask your systems administrator to check your application configuration if the problem persists.

ObjMgrBusCompLog    Error    1    0    2004-09-06 11:10:55    (sqlobj.cpp (510)) SBL-DAT-00501: Invalid search specification '<?>'.
...
- - -

Cause

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